With our Software Lab, we are offering digital agencies innovative 'White Label' services, creating 'AI-Powered Chatbots' for Financial Services, Insurance, Healthcare, Retail and Travel industries.
A 'Chatbot' is a machine that has a conversation with humans via text or audio. An 'AI-Powered Chatbot' is a smarter version, which uses Artificial Intelligence (AI), Machine Learning (ML) and Natural Language Processing (NLP) to better understand the intent of the human, and in turn, deliver a more natural, relevant communication.
Through leveraging Deep Learning, Voice Recognition, Big Data, and Cognitive Computing technologies, we deliver multi-lingual Chatbots capable of understanding, not only human requests, but also interests and sentiments. As a result, your customised virtual assistant can build natural conversation flows, recognise sales opportunities and engage potential customers in a new, preferred way.
Key Business Benefits
Key Challenges Met
Key Industry Solutions
Finance Services Chatbot
Provides information on personal bank accounts, balance, credit limit, bank’s services and products and transaction history. Reports on accruals, expenses, calculating and applying for a mortgage or loan. Sends notifications on upcoming payments; helps to pay bills instantly and conducts money transfers.
Provides insurance plans comparison, clarifies the company’s specific policies, assists customers with filling and submission of insurance applications. 24/7 customer support to address common issues, claims and process requests for insurance renewal, etc.
Customised to the needs of hospital doctors, GPs, pharmacists, or patients, the Chatbot can set an appointment and send reminders; help medics to collect and organise patient data. Based on the patient’s symptoms, it can suggest a preliminary diagnosis and self-care recommendations or referring to a specialist, as appropriate.
Connects to prospects, assists with online store navigation, sends reminders about the abandoned items; simplifies a product/service purchase in the app. Sends shipping/delivery notifications, best daily deals and coupons, improves up-selling, cross-selling and remarketing.
Helps users find and book the most suitable flight/train/bus tickets and suggests a weather forecast for the selected destination. Sends notifications on changes and upcoming trips. Assists in booking a car or a room, buying entrance tickets to museums and theatres, and reserving a table at the restaurant, etc.
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