Three Design Principles

Applied to No-Code Platform innovation with Monday.com.

 

Ian H Smith

At Being Guided we believe that IT has become way too complex. What started off twenty years ago with the-then Software-as-a-Service (SaaS) challengers taking on the client/server-based on-premise Independent Software Vendors (ISVs) has resulted in a deceptively expensive outcome.

We now have is IT bloat. This is sometimes referred to as 'technical debt'. What does not help is the way that traditional IT services firms, in delivering first generation SaaS apps, are paid on billable hours. So, they are motivated to maximise these hours and what we get is IT bloat.

Our approach to IT digital innovation is rooted in Design Thinking and the iterative, multi-stage method pioneered by Hasso Plattner Institute of Design and Stanford University (the d.school), as illustrated below.

You can read more about this method in my blog post: Enabling No-Code Innovation.

 

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Design Principles Applied

Our three Design Principles applied to digital innovation with the Monday.com No-Code Platform are set-out below.

01. Meaningful Journey
02. Fierce Reduction
03. Progressive Disclosure

01. Meaningful Journey

The Core Idea:
Design your Monday.com workspace to guide users through a clear, logical path, leading them from initial engagement to achieving their desired outcomes.

How it Saves Costs:
Reduced Onboarding Time: New team members grasp processes faster when the path is intuitive.
Minimised Errors: Clear journeys reduce the chance of mistakes, saving time spent on corrections.
Increased Automation: Well-defined journeys are easier to automate, reducing manual intervention and the potential for human error.

Monday.com Example:
Map out a clear progression from project ideation (a board for brainstorming) to project completion (a Board for archiving completed projects), with dedicated Boards for each stage in between.

02. Fierce Reduction

The Core Idea:
Ruthlessly eliminate any unnecessary elements within your Monday.com workspace. Prioritise the features, boards, views, and integrations that directly support your team's core goals.

How it Saves Costs:
Improved Performance: Less clutter means faster loading boards and smoother navigation.
Simplified Maintenance: Fewer elements to manage translates to less troubleshooting time.

Monday.com Example:
Begin with core Project Management features like Task Lists, Timelines, and Status Tracking. Introduce Integrations like Email Notifications strategically, ensuring they enhance rather than complicate the Workflow.

03. Progressive Disclosure

The Core Idea:
Start simple within your Monday.com workspace. Introduce advanced features, automations, and integrations gradually as your team's proficiency with the platform grows.

How it Saves Costs:
Smoother Learning Curve: Avoid overwhelming new users with too many actions per screen.
Optimised Development: Prioritise building features that align with your team's immediate needs.
Reduced Complexity: Avoid building functionalities that may never be used.

Monday.com Example:
Start with simple Board views (e.g., Kanban, Table). Introduce more specialised views (e.g., Gantt, Chart), but only when necessary for specific reporting or analysis needs.