Applying a simple, effective 5-step process.
Think like a designer.
Design Thinking means just that - thinking like a designer. This means being curious: asking questions, challenging business-as-usual. As a method this is five steps for digital innovation - delivered iteratively, and fast.
Design Thinking is a people-first way of solving difficult problems. At Being Guided, I help health providers and challenger tech firms to apply digital innovation via this simple five-step method created by Stanford d.school.
Step 01. Empathize
Empathy Mapping is key.
The first step in our Design Thinking method is key: Empathize. Through online workshops, we ensure that all stakeholders engage in exploring each problem to be solved or value to be created with digital innovation.
This is Empathy Mapping. It means engaging buyers and sellers of tech innovations in sessions that encourage openness, receptivity and rapport among all. What follows is trust - and ultimately, truth.
Step 02. Define
Focus on what matters most.
The outputs from Empathy Mapping enable a deeper, more meaningful Define step. Here, all stakeholders work through an Urgent/Important Matrix to prioritise the order of digital innovation and problem-solving.
From achieving a more truthful, accurate understanding of the problem, the Define step is in the strongest position to ensure a truthful mapping of this problem to the right solution and move to the next step: Ideate.
Step 03. Ideate
Move to tangible innovation.
The Ideate step is hands-on, based on openness and trust realised at the Define step. This is where stakeholders are encouraged to challenge assumptions, from what is otherwise, just business-as-usual.
Ideation means taking the journey from identifying the problem to exploring a timely digital innovation outcome. This will enable the widest range of ideas to be rapidly moved to the next step: Prototype.
Step 04. Prototype
No-Code First is key to success.
By applying No-Code and Low-Code Platforms at the Prototype stage, we can eliminate the costs and time otherwise required with programming of full stack apps. This means digital innovation at lightning speed.
No-Code, Low-Code then Code - in that order - means that the journey from Ideate to Prototype may be measured as digital innovations in days and hours. This brings solutions to life in a tangible way.
Step 05. Test
Rapidly drive user acceptance testing.
Digital innovations should rapidly move from the Prototype step to the Test step, as part of an iterative approach to continuous improvement. This loop may go back to any step to move innovation forward - faster.
Testing means 'show don't tell' - taking Prototypes through iterative but structured User Acceptance Testing (UAT) of solutions. This is No-Code and Low-Code Platform tech applied with Salesforce.
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