Design Thinking, applied.
Design Thinking, applied.
Inspired by the Stanford d.school.
Our method is Design Thinking in Sales. We apply this to increase customer and partner engagement in a measurable way. This means focusing on buyers' curiosity.
Increasing sales effectiveness.
A method for the high-value, high-touch sell.
Design Thinking in Sales is applied to the challenge of identifying, engaging and monetising the right customer or partner at the right time. It starts with empathy and value over price.
Curiousity drives innovation.
Design Thinking really means being inquisitive.
We explore a prospect's curiosity by applying Design Thinking to the challenges the solution could solve. This means building receptivity, rapport and trust with buyers.
Value Engineering, defined.
Measurably defending time-based value over price.
You may be a startup or system integrator or even a non-profit organisation engaging with decision-makers. In all situations, we help you to defend time-based value.
Stakeholders, fully engaged.
Empathy overcomes resistance to change.
Through our Design Thinking in Sales method, we work with you to generate consensus with all buyside stakeholders. This is all about overcoming resistance to change.
Empathize
Step 01.
Gain an empathetic understanding of the problem and the people affected by the problem. This involves observing, engaging, and interviewing the people impacted to gain insights.
Define
Step 02.
Clearly define the problem based on the insights gathered in the Empathize step. This involves synthesizing all the information into a specific problem statement.
Ideate
Step 03.
Brainstorm a large quantity of ideas and solutions mapped to the defined problem. This step employs creative thinking techniques to come up with many innovative ideas.
Prototype
Step 04.
Quickly design and build prototypes or initial versions of some of the ideas. The prototypes help to visualize concepts, try different solutions, learn, and improve the ideas.
Test
Step 05.
Get feedback on the prototypes and ideas from the people impacted by the problem. Incorporate the feedback into the solutions and repeat testing in an iterative fashion
Implement
Step 06.
Develop final solutions and plan to implement them. Get buy-in and support from critical stakeholders to execute the solutions. Measure the impact and then iterate improvements.
Opportunity Creation
Identifying, engaging and monetising early adopters.
We help tech organisations to win the right early new business with the right customers. This is as Reseller, Agency or we Build, Operate, Transfer to your future subsidiary.
Sales Coaching
Online sessions in the heat of a deal.
Our Sales Coaching sessions are tailored to the individual sales professional. We focus on the high-value, high-touch sell, where breaking the 'hermetic seal' surrounding buyers is key.
The Talent Platform
Increasing sales effectiveness with Design Thinking.
Powered by Salesforce, The Talent Platform is our spin-out tech, focused on enabling high-value sales hunters to continously improve performance through relentless curiousity.
The Fundraising Platform
Salesforce CRM for non-profit organisations.
We help charities to increase fundraising through improving engagement with corporate and high net-worth donors. This is built on the Salesforce Sales Cloud CRM solution.
Partner Triangulation
Engaging startups with system integrators.
We help challenger tech firms to engage and monetise early adopters with an established system integrator. This enables scale and trusted delivery in winning new business.
Fierce Reduction
Eliminating everything in work processes you can.
We work with system integrators and non-profit organisations to simplify everything. This means applying Fierce Reduction to established and important work processes.
Salesforce Solutions
Enabling digital innovation, faster.
Co-creating solutions for Customer Engagement and Talent Management. Built on the Salesforce Platform and delivered to commercial and non-profit organisations.
Software Testing
Automating the Automation.
Conformiq’s Test Design Automation Suite enables continuous testing for quality and performance. This results in faster and better outcomes. Next step: Schedule a Workshop.
Manufacturing Platform
Make-to-order manufacturing enhanced.
Discover this intelligent, low-code solution designed to streamline your daily processes as an extension to Enterprise Resource Planning (ERP). Next step: Schedule a Workshop.
Blog
About Design Thinking.
Fixed-price and hourly rate subscriptions and services.
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3. SUBCONTRACTING 3.1 Being Guided ("Xceliant Limited") shall not subcontract its obligations under this agreement without the prior written consent of Customer. In order to help Customer reach a decision on a proposed subcontract, Being Guided ("Xceliant Limited") r shall provide Customer with a copy of any proposed subcontract, together with any other information that Aster may reasonably require about the proposed subcontractor. 2 3.3 If Customer agrees that Being Guided ("Xceliant Limited") may subcontract its obligations, Being Guided ("Xceliant Limited") shall implement an appropriate system of due diligence designed to ensure the subcontractor complies with the principles of the Modern Slavery Act 2015 and that the subcontractor shall take reasonable steps to ensure that there is no modern slavery or human trafficking in the subcontractors supply chains or in any part of its business
4. REPORTS 4.1 Being Guided ("Xceliant Limited") shall notify Customer as soon as it becomes aware of any actual or suspected slavery or human trafficking in a supply chain which has a connection with this Agreement. 4.2 Being Guided ("Xceliant Limited") shall prepare and deliver to Customer no later than April each year, an annual slavery and human trafficking statement setting out the steps it has taken to ensure that slavery and human trafficking is not taking place in any of its supply chains or in any part of its business.
5. AUDITS 5.1 Being Guided ("Xceliant Limited") shall maintain a complete set of records to trace the supply chain of all goods and services provided to Customer in connection with this agreement.
6. TRAINING 6.1 Being Guided ("Xceliant Limited") shall implement a system of training for its employees to ensure compliance with the principles of the Modern Slavery Act 2015 and the prevention of modern slavery or human trafficking. 6.2 Being Guided ("Xceliant Limited") shall keep a record of all training offered and completed by its employees and shall make a copy of the record available to Customer on request.
7. WARRANTIES Being Guided ("Xceliant Limited") represents, warrants and undertakes that it conducts its business in a manner that is consistent with the principles of the Being Guided ("Xceliant Limited") if Being Guided ("Xceliant Limited") commits a breach of Clauses 1, 2 4 or 7.
Modern Slavery Act
1. COMPLIANCE WITH LAWS AND POLICIES 1.1 In performing its obligations under the agreement, Being Guided ("Xceliant Limited") shall and shall ensure that each of its subcontractors shall: (a) comply with all applicable laws, statutes, regulations in force from time to time including but not limited to the Modern Slavery Act 2015; and (b) take reasonable steps to ensure that there is no modern slavery or human trafficking in Being Guided ("Xceliant Limited") or subcontractors supply chains or in any part of their business
2. DUE DILIGENCE 2.1 Being Guided ("Xceliant Limited") represents and warrants that: (a) neither Being Guided ("Xceliant Limited") nor any of its officers, employees or other persons associated with it: (i) has been convicted of any offence involving slavery and human trafficking; and (ii) having made reasonable enquiries, to the best of its knowledge, has been or is the subject of any investigation, inquiry or enforcement proceedings by any governmental, administrative or regulatory body regarding any offence or alleged offence of or in connection with slavery and human trafficking. 2.2 Being Guided ("Xceliant Limited") shall implement due diligence procedures for its own suppliers, subcontractors and other participants to ensure that there is no slavery or human trafficking in its supply chains.
3. SUBCONTRACTING 3.1 Being Guided ("Xceliant Limited") shall not subcontract its obligations under this agreement without the prior written consent of Customer. In order to help Customer reach a decision on a proposed subcontract, Being Guided ("Xceliant Limited") r shall provide Customer with a copy of any proposed subcontract, together with any other information that Aster may reasonably require about the proposed subcontractor. 2 3.3 If Customer agrees that Being Guided ("Xceliant Limited") may subcontract its obligations, Being Guided ("Xceliant Limited") shall implement an appropriate system of due diligence designed to ensure the subcontractor complies with the principles of the Modern Slavery Act 2015 and that the subcontractor shall take reasonable steps to ensure that there is no modern slavery or human trafficking in the subcontractors supply chains or in any part of its business
4. REPORTS 4.1 Being Guided ("Xceliant Limited") shall notify Customer as soon as it becomes aware of any actual or suspected slavery or human trafficking in a supply chain which has a connection with this Agreement. 4.2 Being Guided ("Xceliant Limited") shall prepare and deliver to Customer no later than April each year, an annual slavery and human trafficking statement setting out the steps it has taken to ensure that slavery and human trafficking is not taking place in any of its supply chains or in any part of its business.
5. AUDITS 5.1 Being Guided ("Xceliant Limited") shall maintain a complete set of records to trace the supply chain of all goods and services provided to Customer in connection with this agreement.
6. TRAINING 6.1 Being Guided ("Xceliant Limited") shall implement a system of training for its employees to ensure compliance with the principles of the Modern Slavery Act 2015 and the prevention of modern slavery or human trafficking. 6.2 Being Guided ("Xceliant Limited") shall keep a record of all training offered and completed by its employees and shall make a copy of the record available to Customer on request.
7. WARRANTIES Being Guided ("Xceliant Limited") represents, warrants and undertakes that it conducts its business in a manner that is consistent with the principles of the Being Guided ("Xceliant Limited") if Being Guided ("Xceliant Limited") commits a breach of Clauses 1, 2 4 or 7.
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