How?

Going Non-Linear.

Services firms should convert brainware to software.

Ian H Smith

The problem.

The shift from Software-as-a-Service (SaaS) to Services-as-Software (SaS) represents one of the most profound structural changes in the digital economy. For services firms - consultancies, agencies, accounting and law firms - this transition marks the end of linear growth.

Traditionally, services firms are trapped in a linear business model: to double revenue, they must double their headcount. This creates a ceiling on margins and makes the business inherently fragile to market shifts, notably, the impact of AI.

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The solution.

In his seminal Sequoia blog post (March 5, 2026), Julien Bek1 argues that we are entering the era of Services-as-Software (SaS). Unlike SaaS, which provides a tool for the customer to do the work, SaS provides the outcome itself.

The core thesis is that AI does not just make humans faster; it allows firms to productize their internal methodologies. Instead of selling Time and Materials, firms will be selling Software-Generated Results, powered by their unique proprietary logic.

This shift is fueled by Vibe Coding2. Vibe coding refers to a high-level, intent-driven approach to software creation where the 'coder' focuses on the 'vibe' (the logic, the user experience, and the desired outcome) rather than the syntax.

Because Large Language Models (LLMs), such as Anthropic Claude3 and AI Agents, such as Abacus.ai4, can now handle the heavy lifting of back-end architecture, domain experts (the 'brainware') can build sophisticated software agents without needing a large engineering team.

This allows a consulting firm to transform their know-how into a scalable software platform in weeks, not years. It is a brainware-to-software transformation. The next question is this: how do you start on your brainware-to-software journey?

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The Journey.

As illustrated above, at Being Guided we help knowledge-intensive services forms to move through four steps in their brainware-to-software journey: Think; Simplify; Value; then Vibe.

01. Think.
Design Thinking. Engage stakeholders, to maximise receptivity, rapport and trust.

02. Simplify.
Fierce Reduction. First we subtract. Only then do we add must-have features.

03. Value.
Value Engineering. Create a compelling case and ROI Model for your innovation.

04. Vibe.
Vibe Coding. Build Web apps. by describing them. Powered by AI. No code. Just words4.

Once the Web app is created by Vibe Coding it goes onto the Build phase, selecting either Salesforce or a full stack infrastructure for hosting a production-scale solution.

Next ...

Read my blog post on Vibe Coding: No code. Just words.

References.

  1. Bek, J. (2026, March 5). The rise of services-as-software: Why the next generation of giants won't sell tools, but outcomes. Sequoia Capital Blog.
    https://www.sequoiacap.com/blog/services-as-software/
  2. Karpathy, A. [@karpathy]. (2025, February 2). There’s a new kind of coding I call “vibe coding”, where you fully give in to vibes, embrace exponentials, and forget that code even exists. X. https://x.com/karpathy/status/1753472166197080428
  3. Anthropic. (2025). Claude Code.
    https://code.claude.com/docs/en/overview
  4. Abacus.ai. (2025). Abacus AI Deep Agent: The world's first super assistant. https://deepagent.abacus.ai/