• Engage

    Applying Design Thinking to better engage your customers or communities.

  • Engage

    Delivering Salesforce customer and community engagement solutions.

  • Engage

    Driving new NHS innovations with the Salesforce Lightning Platform.

  • Engage

    Enabling Non-Profits to maximise community engagement with Salesforce.

  • Engage

    Ian Smith. Your Design Thinker for customer and community engagements.

  • Think

    Design Thinking, applied.

    If you pay your Salesforce services provider on a billable hours model, what happens? I will tell...
    The current economic climate and failure of Silicon Valley Bank (SVB) reinforces a number of key...
    In this blog post I talk about how a services firm can build growth from creating a new software...
    The high-value, high-touch sell is a stressful life for your sales professionals. I believe that...
    Design Thinking in Sales is a method, delivered as a combination of technology and coaching,...
    Value Engineering is key to any high-value product or service - for both buyer and seller. This...
    As the global economic recession kicks in, organisations of all shapes and sizes will need to...
    After ten years of research and experience, I am helping to deliver Integrated Health and Social...
    Ethnography is the structured study of people and cultures. Jay Hasbrouck is a strategist and...
  • Buy

    Fixed-price and hourly rate subscriptions and services.

  • Connect

    Schedule a Meet.